About

Our Guarantee

Peace of Mind Comes Standard with Every Service

At Performance Heating and Air

At Proformance Heating & Air, we believe your HVAC investment deserves more than just installation—it deserves long-term protection, proactive care, and dependable service. That’s why every repair and system we install comes with transparent warranty coverage and the option to enhance your protection through our Comfort Club membership. This premium service plan includes expert bi-annual maintenance, priority scheduling, waived emergency fees, and extended labor warranties—up to 10 years when membership is maintained. When you choose Proformance, you’re getting more than just top-tier equipment—you’re getting honest craftsmanship, reliable support, and a commitment to your comfort that lasts for years to come.

Technician adjusting an air conditioning unit with a thumbs up gesture.
Technician adjusting his hard hat while inspecting an air conditioning unit.

Labor & Parts Warranty

We stand by the quality of our work with a two-part warranty structure:

Parts Repairs

All parts we repair are backed by a 1-year warranty, ensuring your system runs reliably long after our visit.

Equipment Installations

Every piece of equipment we install includes:

  • Up to 10-year manufacturer parts warranty
  • 1-year labor warranty

Looking for even more protection? Get up to 10 years of labor coverage when you pair your installation with our Comfort Club Membership.

A modern Salt Lake City home office features a ductless mini-split system running at 72°F, with a tablet on the desk displaying a smart thermostat app and the unit’s lineset neatly concealed in a wall chase.

Extended Warranty With Comfort Club

Our extended warranty plan is more than just coverage—it’s a full-service protection package designed to keep your system performing at its best year-round.

What’s included in your Comfort Club membership:

  • Bi-annual HVAC inspections (Spring AC + Fall furnace)
  • Thorough chemical coil cleaning
  • Blower and burner compartment cleaning
  • Filter replacement and moving part lubrication
  • Gas pressure adjustment and combustion analysis
  • Refrigerant level check and airflow inspection
  • Electrical component testing and safety verification

Bonus Perks:

It’s the smart way to protect your investment and keep your comfort system running at peak performance.

  • Priority scheduling
  • Waived emergency fees
  • Labor warranty for up to 10 years (as long as membership is maintained)
Customer service representative smiling while on a call in a bright office.

Your Satisfaction, Guaranteed

At Proformance Heating & Air, your comfort is more than a job—it’s our mission. We’re committed to delivering top-quality service, clear and honest communication, and long-lasting results with every visit. From the moment you schedule an appointment to the final system check, we go the extra mile to ensure your experience is smooth, stress-free, and truly satisfying.

If something doesn’t meet your expectations, we won’t walk away—we’ll work with you until it’s right. No runaround. No excuses. Just a team that stands behind its work and cares about doing the job right, every time. That’s not just a policy—it’s our promise to you. Because your trust means everything to us.

A Proformance HVAC technician points to a tablet while consulting with a Salt Lake City homeowner in a clean utility room, standing beside an older furnace and visible ductwork.

Why Our Clients Trust Us

  • No fine print or confusing terms
  • Local, licensed HVAC experts with 20+ years of experience
  • Dedicated support and fast follow-ups
  • A company that stands behind every job